Lensa partners with DirectEmployers to promote this job for Fiserv. Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Salesforce Contract Specialist What does a successful Salesforce Contract Specalist do a Fiserv? What You Will Do This seasoned analyst will use their extensive client operations experience to evaluate, measure, design, develop, and maintain training that creates efficient and effective selling teams. This analyst will be a team player, executing standard-operating-procedures (SoP), but capable of adapting to changing business demands. This person will often resolve difficult process issues and always be looking for opportunities to refine procedures. They will interact with senior leadership to advance initiatives, develop relationships across teams, and influence internal teams on the development of standardized procedures. Additionally: • Develop training programs that enable Sellers to adopt Client Operations processes • Influence the direction of internal teams towards investing in processes, technologies, and platforms that better the business • Partner to expand the usage of best practices and tools leveraged in the sales process • Manage ad hoc client operations processes as needed • Create and maintain pricing proposals • Maintain and update Procedures Documents as needed. • Assist with periodic research or analysis to support business goals. • Create Quotes for renewal • Process Wins as a backup • Create documentation and maintain SOP’s for whatever responsibilities performed as primary • Be open to help team whenever needed What You Will Need To Have • 6-10 years of an equivalent combination of educational background, related experience and/or military experience • Experience with training sales organizations • Experience managing projects and programs • Salesforce administration expertise • Excel understanding ( Vlookup, index match, Pivot tables, Sumifs, countifs etc.) • Knowledge of data and reporting tools, such as Excel, others is a plus • Good communication skills and ability to partner with other functional partners such as Legal, Finance, Accounting etc. • Familiarity with process-driven system requirements What Would Be Great To Have • This analyst should be familiar with client operations technologies, such as Docusign, Microsoft PowerBI, and other contract management technologies. Salesforce.com experience a must. • Power Query, Power Automate, M Language, SQL, Database design and analysis, Snowflake, SAP a plus. Salary Range $110,700.00 - $189,700.00 These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank You For Considering Employment With Fiserv. Please • Apply using your legal name • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our Commitment To Equal Opportunity Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note To Agencies Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning About Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. If you have questions about this posting, please contact support@lensa.com