SCOM SME

Job Title: SCOM SME / Enterprise Monitoring Tools Engineer – Level 3 Location: Plano, TX 75024 (On-site) Role Description: • Functional Skills Extensive experience with Microsoft SCOM 2016 and 2019, including management pack development, customization, and alert tuning. • Proven track record of leading monitoring migrations, preferably from SCOM to Datadog or similar platforms. • Strong understanding of monitoring concepts, alerting strategies, and reporting best practices. • Experience with the Datadog monitoring platform is highly desirable. • Excellent analytical and problem-solving skills. • Strong documentation and communication skills. • Ability to work independently and lead cross-team collaboration. • Relevant certifications in Microsoft SCOM or monitoring tools are a plus. Desirable Skills: • Demonstrate deep knowledge and hands-on experience with Microsoft SCOM (2016/2019), including management pack customization, alert tuning, and reporting. • Lead and manage the full migration of monitoring services from SCOM to Datadog, ensuring a seamless transition. • Assess and analyze existing SCOM configurations, management packs, custom rules, alerts, and dashboards to understand current monitoring landscape. • Map SCOM monitoring requirements to equivalent Datadog features such as monitors, dashboards, alerts, and logs. • Develop and implement a detailed migration plan that minimizes disruption to business operations. • Collaborate with cross-functional teams to ensure alignment and smooth execution of migration activities. • Document all migration processes, new monitoring standards, and post-migration support guidelines to ensure knowledge transfer and operational continuity. • Provide ongoing support and troubleshooting during and after the migration phase. • Stay updated with the latest trends and best practices in monitoring tools and technologies. • Experience with scripting and automation related to monitoring tools. • Familiarity with ITIL processes and incident management. • Knowledge of cloud infrastructure monitoring (AWS, Azure, etc.). • Ability to train and mentor junior team members. Roles & Responsibilities · Demonstrate deep knowledge and hands-on experience with Microsoft SCOM (2016/2019), including management pack customization, alert tuning, and reporting. · Lead and manage the full migration of monitoring services from SCOM to Datadog, ensuring a seamless transition. · Assess and analyze existing SCOM configurations, management packs, custom rules, alerts, and dashboards to understand the current monitoring landscape. · Map SCOM monitoring requirements to equivalent Datadog features such as monitors, dashboards, alerts, and logs. · Develop and implement a detailed migration plan that minimizes disruption to business operations. · Collaborate with cross-functional teams to ensure alignment and smooth execution of migration activities. · Document all migration processes, new monitoring standards, and post-migration support guidelines to ensure knowledge transfer and operational continuity. · Provide ongoing support and troubleshooting during and after the migration phase. · Stay updated with the latest trends and best practices in monitoring tools and technologies. · Experience with scripting and automation related to monitoring tools. · Familiarity with ITIL processes and incident management. · Knowledge of cloud infrastructure monitoring (AWS, Azure, etc.). · Ability to train and mentor junior team members. Key Words to search in Resume • Tools SME • Tools Lead • SCOM SME • SCOM Lead • SCOM to Datadog migration