Data Tracking Officer - Shape the Future of SEND Services Are you a data-driven professional who thrives on transforming insight into action? Do you want to use your skills to improve the lives of children and young people with Special Educational Needs and Disabilities (SEND)? If so, we want to hear from you. We're looking for a Data Tracking Officer to join our Special Educational Needs (SEN) Service - a pivotal role that blends data insight, strategic planning, and service improvement. Your work will directly inform how we support children, families, and schools - making your impact both measurable and meaningful. As a middle manager within the Council, you will: • Lead on performance insight by managing, analysing, and presenting high-quality data • Support service improvement by identifying trends, risks and opportunities • Drive digital innovation by enhancing and developing our case management system • Enable accountability by creating and maintaining a live SEND Local Area Dashboard using tools such as PowerBI • Collaborate with key partners across education, health, and social care to align strategic planning • Present with purpose at local and national boards including the Pre-SEND Board, SEND Partnership Board, and DfE programmes Key Responsibilities • Analyse and report on key performance indicators across the SEN service • Benchmark local data against regional and national statistics • Oversee statutory data returns including SEN2 and DfE submissions • Work with SEN finance to identify cost savings and inform funding models • Maintain and evolve the Case Management System (Synergy) • Develop dashboards to support scrutiny and strategic decision-making • Train staff on effective data usage and system best practices • Lead data quality assurance, error resolution, and GDPR compliance • Respond to FOI and Subject Access Requests with professionalism and political awareness What We're Looking For You'll bring: • Proven experience in data analysis, reporting systems and dashboards (preferably PowerBI) • Confidence handling complex datasets with political sensitivity and accuracy • Strong presentation and communication skills, including the ability to tailor data insights to different audiences • Solid understanding of SEND legislation, local authority processes, and statutory returns (especially SEN2) • Collaborative mindset and ability to influence across services and partners • High-level IT literacy including Excel, databases, and data cleansing tools • GCSEs in English & Maths (A • -C); further data-related qualifications are desirable. Apply now and bring your expertise to a role where numbers really matter.