Senior Business Performance Analyst

12-Month Paternity Cover/ Full Time London / Hybrid About QBE At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. The Opportunity QBE is seeking a dynamic and driven Senior Business Performance Analyst to join our global Automotive Protection business unit. We’re a leader in affinity insurance solutions for the automotive sector, operating in over 20 countries and we’re growing fast. Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. Your New Role Reporting directly to the Global Head of Performance (Automotive Protection), you’ll be a key player in shaping the financial and strategic direction of the division. From steering business plans and validating performance with Finance and Actuarial teams, to refining premium earning profiles and supporting audits - this role offers unmatched exposure and impact. You’ll also have the opportunity to collaborate with our Pricing and Analytics team, contributing to innovative strategies that influence how we understand claims behaviour, inflation, and customer trends. Main responsibilities: • Align performance strategy for GAP and Warranty with business goals, ensuring analytics drive real results. • Solve complex business challenges with smart, controlled solutions that minimise disruption. • Analyse claims data and forecast future trends using actuarial techniques. • Manage priorities and deadlines with confidence and clarity. • Continuously improve analytical, planning, and performance processes for greater efficiency. • Build strong relationships with stakeholders across Underwriting, Finance, Actuarial, Credit Control, and more. • Maintain and adjust premium earning profiles across global schemes. • Collaborate on strategic planning and deliver divisional plans with precision. • Support pricing strategies that reflect behavioural trends and market dynamics. • Prepare and validate reserve outputs in partnership with Actuarial teams. • Ensure financial performance reporting is accurate, timely, and insightful. • Monitor reporting systems and controls to ensure smooth operations across the division. About You • Good experience with MS SQL Server and Access, including relational databases, SQL queries, reports, forms, and macros. • Advanced skills in MS Excel, with solid knowledge of Word, PowerPoint, and visualisation tools like Power BI. • A sharp eye for detail and the ability to work quickly and accurately. • Confidence in interpreting and presenting complex numerical data. • Excellent communication skills, with the ability to influence and engage stakeholders at all levels. This is your chance to make a real impact in a global business, working with brilliant minds and bold ideas. If you're ready to take your career to the next level — we’re ready for you. Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Rewarding our people - QBE European Operations Awards & Recognition We value our employee’s experience with us and are proud to have been recognised for the following awards: Winner of Excellence in Diversity, Equity & Inclusion Award 2025 at the Insurance Business Australia Awards for our Respect@QBE program Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee You can view all our awards here Apply now and let’s make it happen! 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