Senior Engineer - Observability & Real-Time Monitoring

Position: Senior Engineer - Observability & Real-Time Monitoring (FOCUS Framework)- (Quick-Sight Engineer) Location: Irvine, CA (Hybrid) Employment: Contract About the Role: We are seeking an experienced Observability Engineer to build and enhance real-time monitoring and logging capabilities for Panasonic’s digital services, starting with the Surveys and Marketplace Catalog-air services. The engineer will work to implement Open-Telemetry-based observability, stream data pipelines into AWS-native tools, and create real-time health dashboards. This role is part of a high-visibility initiative that ensures application health, operational transparency, and proactive alerting for mission-critical customer-facing systems. Responsibilities: • Instrument backend services using Open-Telemetry for logs, traces, and metrics. • Integrate observability data pipelines with the FOCUS framework. • Configure and manage AWS OpenSearch, QuickSight and Kinesis Data Streams/KDA. • Build and deploy QuickSight dashboards for service health monitoring. • Implement near real-time alerting and automated escalation mechanisms. • Extend monitoring to additional services (e.g., Catalog-air). • Define performance baselines and set up anomaly detection rules. • Collaborate with backend and DevOps teams to ensure secure and scalable observability pipelines. • Document runbooks, observability architecture, and onboarding guides. Required Skills: • 5+ years of experience in backend or DevOps engineering focused on observability. • Strong hands-on expertise in OpenTelemetry instrumentation and integrations. • Proficient in AWS services: OpenSearch, CloudWatch, Kinesis Data Streams & Analytics, Lambda, QuickSight. • Experience in log/metric processing and visualization pipelines. • Solid scripting experience (Node.js, Python, or TypeScript). • Experience with distributed systems and microservices monitoring. • Understanding of security and privacy best practices in observability. Preferred Qualifications: • Exposure to GraphQL APIs and AWS AppSync instrumentation. • Familiarity with LLM/AI-assisted logging enrichment. • Experience with client-facing runtime app monitoring (e.g., browser/IFE environment). • Background in performance benchmarking, SLIs/SLOs, and operational excellence. • Agile experience using Jira and Confluence.