Sr. Analyst, Revenue Operations

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation. The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you! Position Summary The Sr. Revenue Operations Analyst is responsible for providing critical reporting needs for internal staff, most notably the Executive Leadership Team, and for data quality supporting Key Performance Indicators. The ideal candidate should be a detail-oriented and analytical individual capable of managing large amounts of data, conducting in-depth analyses, and presenting findings in an easily digestible format. Ultimately, this role is responsible for guiding business decisions across the firm by providing timely and accurate data related to sales, account management, and marketing data primarily pulled from SalesForce. Key Responsibilities • Monthly data management, including checks on and corrections to Opportunity, Subscription, Account, and Contact data • Develop and maintain weekly, monthly, and quarterly reports and dashboards including reports on key performance indicators and departmental campaigns • Tracking weekly changes in key Commercial metrics • Assisting with contract booking questions and crediting • Ad hoc analysis to assist the Member Development Department and Executive Leadership Team needs and requests • Collaborate with key stakeholders across the firm to ensure data and reporting accuracy • Creating and managing firm resources and reference guides • Providing feedback on operational efficiencies and identifying areas for improvement. Minimum Qualifications • 4+ years of experience in sales operations or a related function • Proficient in data analysis tools such as Excel, SQL, or Tableau • Excellent communication and presentation skills • Attention to detail and strong analytical skills • Ability to work in a fast-paced environment and manage multiple on-going projects and priorities • Knowledge of Salesforce or other CRM systems Preferred Qualifications • Bachelor’s Degree in Business Administration, Statistics, or a related field from an accredited college or university • Knowledge of Salesforce reporting, dashboarding, and system design • Proficient in advanced Excel functions including advanced formulas, data visualization, and data analysis • Ability to work in a fast-paced environment working with tight deadlines • Ability to create, implement, or improve firm processes and procedures to ensure efficient and effective data management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision. May be required to lift materials not in excess of 30lbs. Benefits And Compensation THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services. This role includes an annual performance based bonus. Base Salary Range $90,000 - $95,400 USD Notice Of Equal Opportunity Employment The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.