Sr. Data & Business Intelligence Associate (990)

Job Title: Senior Data & Business Intelligence Associate (III) Location: Cleveland, OH (Hybrid) About The Company We are a dynamic organization committed to operational excellence and data-driven decision-making. Our culture values innovation, collaboration, and continuous improvement. We empower our teams with the tools and insights they need to drive strategic initiatives and maintain the highest standards of compliance and performance. Job Summary We are looking for a Senior Data & Business Intelligence Associate to join our Analytics Team in Cleveland, OH. The ideal candidate will be a technically skilled analyst with 2-5 years of experience who can translate complex data into actionable business insights. This role will involve developing dashboards, conducting deep-dive analyses, and supporting compliance and operational excellence initiatives across the organization. Key Responsibilities • Develop Metrics & Dashboards: Create and maintain interactive dashboards in Power BI/Tableau that provide real-time insights on compliance, variances, and operational performance. Automate reporting processes to improve efficiency and reduce manual effort. • Data Analysis & Reporting: Write optimized SQL queries to extract, clean, and analyze data from multiple sources. Identify trends, anomalies, and performance gaps, presenting findings to stakeholders with clear, actionable recommendations. • Compliance & Variance Monitoring: Track key compliance metrics to ensure adherence to internal and external regulations. Monitor operational variances, provide root cause analysis, and collaborate with cross-functional teams to improve data accuracy and reporting integrity. • Business Support & Strategy: Partner with leadership to define KPIs and performance benchmarks. Provide data-driven insights that support decision-making and strategic initiatives, working closely with EPMO, Finance, and Operations teams. • First 90-Day Deliverables: Stand up baseline compliance and variance dashboards with agreed-upon KPIs, deliver at least one automated reporting pipeline, establish data quality processes, and produce stakeholder-ready insight briefs that inform operational decisions. Requirements • Education: Bachelor's degree in Business Analytics, Computer Science, Statistics, Data Science, or related field (or equivalent experience) • Experience: 2-5 years in Business Intelligence, Data Analysis, or a related field • Skills: • Proficiency in SQL (query optimization, joins, stored procedures) • Hands-on experience with Power BI or Tableau (dashboard development, DAX, visualizations) • Strong analytical skills with a data-driven approach to problem-solving • Excellent communication skills with ability to translate technical findings to non-technical stakeholders • Knowledge of Jira, ServiceNow, or other ITSM tools • Other: Ability to work onsite in Cleveland, OH as needed Preferred Qualifications • Experience in compliance tracking or risk analysis • Familiarity with financial services or payment processing environments • Experience with data governance and data quality frameworks • Knowledge of Python or R for advanced analytics • Certification in Power BI, Tableau, or related BI platforms Benefits • Competitive Salary: $55.00/hour (contract position: February 2, 2026 - February 2, 2027) • Health and Wellness: Comprehensive health insurance options and wellness program access • Work-Life Balance: Flexible hybrid work arrangements with remote work options • Professional Development: Opportunities for training, certifications, and skill development in cutting-edge BI and analytics technologies • Additional Perks: Collaborative team environment, exposure to enterprise-level analytics projects, and opportunity to drive meaningful business impact