Job#: 2083632 Job Description: Apex Systems is a world class services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. Apex has an opportunity for a talented Jira Subject Matter Expert to join our team on an exciting project in the Financial Services Industry. Role: Jira SME Location: Remote, USA Term: 6+ Months We are driving agilization across our technology landscape and are seeking a seasoned Jira Engineer to support our agile transformation journey. This is a remote contract role within a dynamic project team modernizing delivery and tracking mechanisms. Responsibilities: • Design and implement complex Jira dashboards, leveraging JQL and scripting tools (e.g., ScriptRunner) for advanced reporting. • Collaborate with Product Owners, Scrum Masters, and Engineers to automate workflows and optimize Jira usage across agile teams. • Develop custom fields, filters, and views that reflect program-level delivery metrics (velocity, throughput, lead time). • Support integration of Jira with other tools (e.g., Confluence, Bitbucket, Jenkins). • Translate business KPIs into visual reports and enable scalable tracking methods. • Proactively identify and resolve inefficiencies within Jira board configurations or agile workflows. Required Experience: • 5–7 years of professional experience in Jira engineering roles. • Expertise in JQL (Jira Query Language) and advanced dashboard configurations. • Hands-on experience with ScriptRunner, Automation for Jira, or equivalent plugins. • Strong understanding of Agile frameworks (Scrum/Kanban/SAFe). • Experience working in enterprise-scale banking or financial projects is a strong plus. • Ability to interpret complex business requirements into technical Jira solutions. Core Requirements: • 10 years of overall experience, banking industry specific • Strong Jira Expertise (Configuration & Administration) • 5–7 years of hands-on experience configuring Jira projects, workflows, custom fields, screens, and permissions. • Proficiency in JQL & Advanced Dashboards • In-depth ability to write complex JQL queries and build dynamic dashboards that support Agile metrics (velocity, burndown, throughput, cycle time). • Scripting Experience (ScriptRunner or Equivalent) • Experience creating Jira automation, validators, conditions, and scripted fields using tools like ScriptRunner or Automation for Jira. • Agile Methodology Understanding • Solid grasp of Scrum, Kanban, and SAFe frameworks, with a proven track record of supporting Agile delivery in Jira for cross-functional teams. • Banking/Financial Domain Experience (Preferred) • Prior exposure to Agile transformation or tracking in regulated, large-scale environments (e.g., banks or financial services firms). Advanced JQL & Scripting: • Strong skills in JQL for reporting and dashboarding; proficient with ScriptRunner or Jira Automation for custom functions. Tool Integrations: • Proven experience integrating Jira with GitHub, OpenShift (CaaS), Jenkins, Bitbucket, and Confluence to support CI/CD visibility. Agile Delivery Support: • Solid understanding of Scrum, Kanban, SAFe frameworks; able to translate Agile metrics (velocity, lead time, burndown) into actionable dashboards. Banking/Enterprise Experience: • Prior work in banking or regulated enterprises; comfortable aligning Jira structures with governance and compliance needs. Preferred Background: Degree in CS/IT, certifications like SAFe Agilist; strong collaboration and stakeholder engagement in distributed team setups. Nice to have: • Custom Jira Plugin Development • Cross-Platform Agile Tool Migration Expertise • Bilingual Spanish/English EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide. Apex Systems is part of the Commercial Segment of ASGN Incorporated. NYSE: ASGN 4400 Cox Road Suite 200 Glen Allen, Virginia 23060 Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.