Technical Business Analyst

Job Title: Technical Business Analyst / Business Systems Analyst / Product Owner Location: Hybrid (onsite 3 days per week in Raleigh/Durham, NC) Position type: Contract to hire (C2C NOT AVAILABLE) Position Summary We are seeking an experienced Technical Business Analyst / Business Systems Analyst / Product Owner to join a specialized internal division that operates much like a consulting group—taking on a wide range of high-visibility, high-impact projects across the organization. This team focuses on rapidly assessing complex problems, delivering innovative technical solutions, and transitioning those solutions to operational teams for long-term success. The ideal candidate brings strong analytical skills, a diverse project background, and the ability to bridge business needs with technical execution. This position offers the opportunity to work in a highly collaborative environment where flexibility, initiative, and excellent communication skills are essential. Key Responsibilities • Requirements & Documentation – Develop detailed, system-level technical requirements that engineers can immediately implement. • Stakeholder Engagement – Partner with both business and technical stakeholders to elicit requirements, clarify objectives, manage expectations, and provide clear communication throughout project lifecycles. • Technical Analysis & Solutioning – Contribute to solution design by creating workflow diagrams, architecture visuals, and participating in technical discussions. • Project Coordination – Support project management activities such as maintaining backlogs, timelines, and roadmaps, ensuring smooth cross-team communication and delivery alignment. • Hands-On Support – Use tools such as Postman to test APIs, make JSON adjustments, and understand API documentation and publication processes. • Security & Compliance Awareness – Apply knowledge of authentication methods (e.g., OAuth) and best practices for secure data access. Required Qualifications • Demonstrated experience writing actionable technical requirements that translate directly into engineering deliverables. • Broad conceptual understanding of modern technologies, including AWS, networking, system architecture, and data management concepts. • Strong ability to visualize and document workflows and technical architectures. • Proven success managing diverse stakeholder groups and driving consensus across business and IT. • Track record of working on varied projects with differing scopes, industries, or technologies. • Hands-on technical exposure such as: • Troubleshooting APIs with tools like Postman. • Working with JSON and understanding API documentation/publication rules. • Addressing API authentication and security concerns. • Exceptional interpersonal and communication skills, capable of bridging the gap between technical teams and business leaders. Preferred Qualifications • Experience in healthcare or familiarity with data exchange standards such as HL7 or FHIR. Work Environment • Operates as a small, highly collaborative team within a large enterprise—functioning as an internal consulting group. • Exposure to a wide variety of projects, often involving emerging technologies, fast turnaround times, and high visibility. • Flexible and dynamic environment where individuals may assume multiple roles (analyst, coordinator, scrum facilitator) to ensure project success. • Mission-driven culture focused on problem-solving, solution delivery, and seamless transition to operational teams.