Technical Business Analyst

About the role We’re recruiting for a dynamic and adaptable Security Technical Business Analyst to support the delivery of a strategic programme for our client. This is a hands-on, multi-disciplinary role that blends business, technical, and data analysis to help modernise and secure the organisation’s application estate. You’ll be embedded within the Identity and Authentication team, playing a key role in driving change across hundreds of applications. The programme is focused on enhancing cybersecurity capabilities—reviewing legacy systems, implementing new platforms, and introducing critical tools for identity, authentication, privileged access, and security monitoring. The environment is complex and fast-evolving, requiring a pragmatic and collaborative approach. If you're passionate about enabling transformation through insightful analysis and want to make a meaningful impact on a high-profile cybersecurity initiative, this is a fantastic opportunity to do so. Tell me more, tell me more… Our client is currently looking for a recruit in joining their current team, below are the job details for your reference: You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities: • Engage with stakeholders across the airline to gather, refine and prioritise business, technical, and data requirements. • Own and manage the project backlog in JIRA, working closely with the Identity and Authentication Lead and product stakeholders. • Analyse application and identity-related data sets to identify trends, dependencies, and risks. • Conduct workshops with application owners and technical teams to extract key information, drive decision-making, and document outputs. • Produce deliverables in multiple formats: user stories, business requirements documents, technical specifications, and process maps. • Support backlog refinement sessions and ensure stories or requirements are well defined and actionable. • Unpick complex legacy application landscapes, documenting current state. • Apply both Agile and Waterfall methods depending on the project, ensuring structure and clarity in delivery. • Collaborate closely with the Authentication product lead, application owners, engineers and other delivery teams. Required Skills & Experience • Proven experience as a Business Analyst / Technical Analyst / Data Analyst in large-scale enterprise environments. • Strong working knowledge of JIRA and backlog management. • Excellent stakeholder engagement skills with the ability to communicate at all levels. • Strong analytical capability with experience working on large, complex data sets. • Experience working on cybersecurity projects – particularly around Identity and Access Management (IAM). • Understanding of Microsoft Entra ID (formerly Azure AD) – including application onboarding. • Ability to translate non-technical input into structured technical and business requirements. • Confident in producing process maps, requirements documents, and technical specifications. • Comfortable running workshops and engaging stakeholders in high-pressure environments Candidate Profile We are looking for a hands-on, multi-skilled analyst who can flex between business, technical, and data analysis. You should be comfortable working independently, coping with ambiguity, and thriving in a fast-paced environment. This role is ideal for someone who can analyse complex data sets, unpick intricate technology estates, and support delivery of new security tools and platforms while managing competing priorities across a large application landscape What’s in it for you? – Our client loves to reward their people for doing a great job. • This is 12 months contract. • A daily rate, in-scope IR35, of £ 500-550(PAYE) OR £600-670.00 (via a Hays Approved Umbrella Company). • This role provides a hybrid working(1 day a week) access in Waterside, London Next Steps Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better. We look forward to speaking to you!