Veeva Vault Promomats Business Analyst/Product Analyst Direct-Hire / CTH / Contract Alameda, CA 94502 (Onsite role) Salary: Market/DOE Client: Pharma We are looking for a highly skilled and strategic Senior Business Analyst / Product Analyst to drive data-informed decision-making across the product portfolio. In this role, you will serve as a Subject Matter Expert (SME) for pharmaceutical sales, marketing access, and commercial operations. We are seeking a highly experienced Pharma Commercial Domain Expert to join our Life Sciences team, with a focus on enabling internal and external stakeholders through strategic domain leadership, training, and solution contextualization. This role is pivotal in driving Veeva CRM capability-building, supporting client solutioning, and aligning project delivery with pharmaceutical commercial best practices. Collaborate with cross-functional teams to guide delivery execution, support pre-sales activities, contribute to proposal and solution accelerator development, and deliver structured training programs to scale internal expertise. Skills / Experience • 10 Years of experience in Pharma commercial roles (within industry, consulting, or IT services) • 8 Years of experience in Medical Affairs, Market Access, Commercial Operations, and Agile, JIRA • Prior experience in working on Agile/Scrum projects with exposure to tools like Jira • Exposure to Veeva Vault (PromoMats / MedComms); Experience with Salesforce platform and integrations • Familiarity with Digital experience platforms, content management systems, and marketing tools used in medical and commercial contexts • Strong proficiency in tools such as Aha, JIRA, and data visualization platforms (e.g., Tableau) • Awareness of AI/ML applications in commercial analytics; Understanding of market access strategies and KOL engagement • Collaborative mindset; comfortable working across delivery, product, and sales functions • Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences • Self-driven, organized, and adaptive in a fast-paced environment; Problem-Solving and Analytical Thinking • Communicate effectively with internal and customer stakeholders; Communication approach: verbal, emails, and instant messages • Capability to troubleshoot and resolve issues efficiently; Provides regular updates, proactive, and due diligence to carry out responsibilities • The ideal candidate will be expected to • Gather, analyze, and document detailed business requirements from stakeholders • Translate business needs into clear, actionable, functional and non-functional specifications for development teams • Collaborate with technical teams to design and propose technology-driven solutions that address business challenges • Demonstrate a strong understanding of how digital tools and platforms can enhance customer and user experiences • Analyze existing business and digital processes to identify gaps, if any • Propose and drive improvements to streamline operations and enhance effectiveness • Develop well-structured user stories and comprehensive acceptance criteria to guide development and testing efforts • Define test strategies and detailed test plans; Execute functional, integration, regression, and UAT testing to ensure product quality and compliance • Support product owners in refining and prioritizing the product backlog • Facilitate knowledge transfer and support training and change management initiatives