Business Analyst 3

Job Title: Business Analyst 3 - Contract Specialist /Fee Administrator Job Number: 11660 Location: Onsite – Vancouver, WA Length: 1+ yrs, up to 5 years MUST be US Citizen to be eligible to apply for Federal Background Check Position This position facilitates daily coordination and program support related to administration of customer pre-payment and fee receipt and refund, documentation and reconciliation of customer accounts, clarification of established pre-payment and fee-related policies to internal and external customers, project work order coordination, and associated liaison activities with Transmission internal and external customers. In conjunction with CSEs, this position will coordinate with AEs and with other corporate representatives to facilitate resolution and routine management of customer project accounts and issues. The position will coordinate the implementation of contract templates, provide a liaison function with Customer Support Services, coordinate the division’s application process with customers, and will be responsible for supporting quality data management and reporting for customer projects. • Act as the primary point of contact for contracts and sub-programs as assigned to provide process and policy guidance and training to Customer Service Engineers (CSEs), Transmission Account Executives (AEs), other organizations within the corporation, as well as outside entities and utility customers. • Assist CSEs, AEs and other departments by applying corporate policies and procedures to a variety of routine and non-routine customer situations. • Collaborate with team to achieve a comprehensive understanding of customer project and service needs, financial requirements and other factors in order to build and maintain a mutually beneficial business relationship with customers. • Conduct analysis of complex customer project data to enable the team to understand customers and help resolve issues or concerns. • Coordinate and facilitate responses to customer questions/issues and coordinate with other corporate organizations and customers as needed or requested. • Provide expertise, analyses and recommendations during contract development and negotiation. • Utilize organizational templates to draft and finalize contracts • Use technical and process expertise to recommend appropriate data elements to be included in the contract action. Examples include financial terms and billing provisions, facility access requirements, ownership, operations, maintenance provisions, environmental compliance, etc., for review and approval by the client manager or other federal staff. • Provide recommendations if a deviation from standard templates, formats or procedures is warranted. • Verify all communication, contracts and related documents are formatted in accordance with established corporate procedures. • Coordinate with new customers to obtain complete contact data, and information necessary to establish new customers in the customer databases. • Propose revisions to contract templates and/or draft contracts consistent with standards, policies and procedures • Coordinate internal stakeholder reviews of draft and final contract actions. • Monitor receipt of executed contracts and monitor receipt of pre-payments using the PeopleSoft Financials system. • Coordinate with Asset and Workload Planning for work order creation and disseminate executed contract, work order and payment information to all affected parties. • Provide instruction to Project Management Analysis and Scheduling related to application of pre-payments and fees to work orders/general ledger accounts. • Serve as the primary data administrator in managing contract, pre-payment and fee information in SharePoint • Maintain an accounting of contract dates, payment terms, and work order information. • Prepare contract modifications for approval by Team Leads, Supervisors or Manager • Receive customer invoices for client funded work and coordinate the review, certification and payment of such invoices. • Track funding expenditures and meet monthly to monitor reimbursable contract expenditures • Prepare contracts for close out upon project completion • Draft new contract templates in accordance with Transmission Business Practices, internal procedures and all applicable FERC, legal, and accounting guidelines. • Provide guidance in developing, streamlining, simplifying, and documenting processes related to the reimbursable program. • Provide SharePoint administration support which includes Site development, Administration, File maintenance, and Process management. • Assist client management in establishing/maintaining internal controls compliant with A-123 (internal audit of financials) and standardized reporting/documentation procedures. • Track and validate contracts, assisting and collaborating with the internal groups to troubleshoot issues. REQUIREMENTS Education & Corresponding Experience • A degree in Business Administration, Business Management, Computer Science, Engineering (or closely related field) is preferred • With an applicable Bachelor’s degree, 8 years of experience is required. • With an applicable Associates degree, 10 years of experience is required. • Without an applicable degree, 12 years of experience is required. Required Technical Skills & Experience • 3 years’ experience with SharePoint for project tracking and reporting. • 3 years’ experience working with established databases. • 1 year experience working with automated data systems. • Knowledge of internal risk management controls. Preferred Skills & Experience • Experience in the Business, Legal, or Engineering field is preferred. Pre-Employment Requirement All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information. APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. About APR Staffing APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington. Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest