Business Analyst

Position: Business Analyst (NetSuite ERP) – Remote (EST Hours) Company: Santcore Technologies (on behalf of our client) Location: 100% Remote (must work EST zone hours) Contract: 6 months (likely extension to 12 months) Rate: $60/hour (C2C) Status: Open to all work authorizations Interview: Preset slots on Thursday & Friday (after 11AM EST) Photo ID: Required with any submission Overview Santcore Technologies is seeking an experienced Techno-Functional Business Analyst (NetSuite ERP) to support one of our leading clients in their ERP and eCommerce transformation initiatives. This role requires a balance of strong technical ERP/NetSuite expertise (50–70%) and strong stakeholder-facing business analysis skills. The successful candidate will help bridge technology and business needs by gathering requirements, supporting system workflows, optimizing ERP integrations, and ensuring smooth eCommerce operations. Key Responsibilities • Partner with stakeholders to gather, analyze, and document business and system requirements. • Act as a liaison between technical teams and business users, translating needs into actionable requirements. • Hands-on work with NetSuite ERP: purchasing workflows, dual purchasing, shopping carts, and ERP integration. • Support and streamline ERP and eCommerce workflows; identify process improvements. • Manage milestone tracking, status reporting, and escalation of issues/blockers. • Utilize Jira and Confluence for project documentation, issue tracking, and backlog management. • Communicate technical details in a clear and concise manner for non-technical stakeholders and leadership. • Collaborate with cross-functional teams to align ERP and purchasing processes with business goals. Qualifications • 4+ years of experience as a Business Analyst in technology-driven environments. • Hands-on experience with NetSuite ERP (required). • Strong exposure to ERP workflows and eCommerce processes (shopping carts, purchasing, ERP integration). • Experience with Jira and Confluence for project tracking and documentation. • Proven ability in requirements gathering, milestone tracking, and stakeholder communication. • Experience in finance, financial services, or membership organizations (preferred). • Excellent communication skills with the ability to summarize technical issues for business leadership. • Must be located on the East Coast or available to work EST business hours. Preferred Skills • Techno-Functional BA experience. • Strong ERP integration knowledge. • Certifications in ERP, Business Analysis, or Project Management (preferred, not required).