Business Analyst

Please apply only who are on GC or US Citizens and local to Chicago, IL only Position Title: Business Analyst/Scrum Master Location: Chicago, IL (Hybrid) Duration: 5-6 months of contract with possible of contract to extend/hire Job Description: Client is looking for a well-experienced Technical Business Analyst who has worked in a large-scale integration program. This is a Chicago-based onsite position with a long-term opportunity. Client also values Scrum Master experience to facilitate key Agile ceremonies, remove impediments, maintain transparency through metrics, and foster a culture of continuous improvement. This role requires strong collaboration skills to coordinate across teams, time zones, and business functions, ensuring alignment toward common goals. Responsibilities Technical Business Analyst - Primary · Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements · Write detailed user stories and acceptance criteria for development and QA teams · Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs · Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights · Support system integration activities, validating data flows and cross-application dependencies · Partner with Product Owners during PI planning sessions and backlog refinement · Translate complex technical data into clear, business-friendly insights and recommendations · Ensure requirements traceability from definition through testing and delivery · Collaborate with architects, developers, and testers to align solutions with business objectives · Leverage AWS environment experience for troubleshooting, monitoring, and solution validation Scrum Master - Secondary · Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives) · Remove minor impediments to enable efficient delivery · Promote transparency and visibility through Agile metrics and dashboards · Encourage collaboration and communication across distributed teams · Support Product Owners with backlog prioritization and refinement · Provide light coaching on Agile practices, fostering a culture of continuous improvement Qualifications · 6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills · Technical degree or equivalent professional experience · Strong background in analytics, systems development, and dashboard creation · Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment · Proficiency in JIRA and Agile tools · Knowledge of SAFe and Scrum frameworks · Excellent communication skills for both technical and non-technical stakeholders · Local to Chicago preferred (close collaboration with product owners and PI planning