Business Analyst Location: Windsor, CT 06095 (Hybrid – Onsite Mon–Thurs) Pay Rate: $70/hour Local Candidates Only US CITIZENS ONLY Job Summary We are seeking a senior-level Business Analyst to join the SBS (Strategic Business Solutions) National Accounts division. In this role, you’ll serve as a key liaison between business stakeholders and technical teams, with a strong focus on business process analysis, requirements gathering, and solution alignment. The ideal candidate will be hands-on, process-driven, and experienced in Agile environments with a passion for stakeholder interaction and business process documentation. Key Responsibilities • Lead requirements gathering and documentation for system enhancements and new features. • Conduct business process analysis to identify inefficiencies and recommend improvements. • Collaborate closely with stakeholders and technical teams to align business needs with technical solutions. • Create and manage user stories, business requirements documents (BRDs), swim lane diagrams, and process models. • Facilitate workshops and interviews with business users to elicit functional and technical requirements. • Support testing and QA processes, including reviewing test scenarios and validating business requirements. • Assist in scoping efforts, ROI calculation, and roadmap development. • Ensure traceability between business needs and system designs. • Actively participate in backlog grooming, sprint planning, and Agile ceremonies. Must-Have Skills & Experience • Strong experience in Agile requirement analysis, user story writing, and backlog management. • Expertise in analyzing business processes, data flows, and functional requirements. • Skilled in business process modeling, including Swim Lane Diagrams and Business Process Model Development. • Proven experience with project scoping and ROI analysis. • Demonstrated experience in User Story requirements management and Agile project execution. • Industry experience in Utilities and/or Waste Management. • Hands-on experience working onsite with business teams, facilitating discussions and documenting complex workflows. Nice-to-Have Skills • Agile environment tools: JIRA, Confluence • Technical exposure: Snowflake, SQL, Data Modeling, Data Mapping, Data Lineage • CRM and ERP systems: Salesforce, SAP, other cloud CRM solutions • Experience in system implementation or software delivery environments • CCBA or CBAP certification highly desirable