Business Intelligence Developer (6-month Contract)

Austin, TX About us At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items over $200 billion worth to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the role We are looking for a BI Developer (contract) to own the core data services and infrastructure that power ShipStation Intelligence . This is a high-impact role focused on building a scalable and performant data platform that enables us to deliver critical insights to merchants. You will own the technical roadmap for our data ingestion pipelines, processing engines, and analytics APIs, which serve as the foundation for all reporting dashboards and data-driven features. As the key technical liaison, you will be deeply embedded with your partners in Data Engineering, Platform Architecture, and Data Science to translate complex technical challenges into a clear, actionable roadmap. This role requires a passion for building powerful platforms, a command of system and data architecture, and the ability to balance the long-term technical vision with a fast-paced execution environment. This position is a preferred hybrid in Austin, TX (3 days per week in the office), but we will consider remote. About the team The ShipStation Product team is a business and technology organization responsible for driving the vision and direction of the companys products and features. We meet with senior leadership to shape the roadmap of planned future updates to our products, create clearly-defined requirements documents that describe what those updates are, and work closely with our technology teams to ensure those updates are implemented correctly. The Product team interfaces with every department within the company, as well as with our customers. What will you be doing? Platform & Vision Collaborate on technical roadmap for ShipStation's core analytics platform: data pipelines, dashboards, visualizations, reports, KPIs, predictive insights, and the underlying data model in BigQuery/Looker. Define a compelling platform vision focused on scalability, reliability, data accuracy of complex shipping and business data into simple, actionable insights for merchants. Partner with engineering leadership and architects to align the platform roadmap with broader technical initiatives and business capabilities. Discovery & Data Governance Partner with internal engineering, product, and data science teams to deeply understand their data requirements, pain points, and use cases. Use Looker, SQL, and similar tools to analyze usage patterns and shape data-informed product decisions. Champion ease-of-use and self-service for merchants with varying levels of data literacy. Accountable for the data quality, privacy, traceability, and security. Establish mechanisms for monitoring and improving data accuracy, recency, completeness, and consistency. Execution & Delivery Author detailed technical specifications, including data schema designs, and non-functional requirements for the engineering teams. Manage the platform backlog, prioritizing technical debt, infrastructure investments, performance improvements, and new platform capabilities. Drive the end-to-end lifecycle of platform enhancements, from architectural design through development, release, and post-launch monitoring. Cross-functional Technical Leadership Collaborate deeply across teams and brands to ensure platform quality, scalability, and adoption. Own and enforce data governance policies and the metrics definition framework, ensuring the platform provides a reliable and trusted "single source of truth". What are we looking for? Industry experience with dashboards, self-serve reporting, or embedded analytics features in B2B SaaS. Experience working with Looker. Tableau, Power BI, or embedded analytics platforms experience is nice to have. Proficiency in analyzing data with SQL or Looker to inform product decisions. Strong UX instincts and customer-centric mindset for building intuitive and accessible insights. Excellent communication and storytelling skillsable to simplify complexity and inspire teams. What will make you stand out? Ability to prioritize initiatives and understand implications across different personas and the broader portfolio. Proven ability to develop and maintain collaborative relationships people want to work with you again. Professional experience with supply chain, eCommerce, shipping carriers, WMS, IMS, 3PL, or dropshipping Familiarity with modern data platforms like Snowflake, dbt, and event instrumentation tools The Tech SQL and Business Intelligence tools like Looker. Google Suite and Microsoft Office products inlucing Exel (Pivot Tables) and PowerPoint. Jira and Confluence What do we offer? We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays. Take the reins of your time off with our Flex Time Off policy because work-life balance should always be in your hands! We offer 12 paid holidays for all of our US employees! 401k employer matching program because your future deserves a friendly boost! ?We conduct annual merit reviews to recognize and reward your hard work and achievements. ? Company events, we work hard, play hard! We do our best every day, even at our regular team-building events. Attractive office space in the heart of central Austin, Texas (free drinks, snacks). Indulge in weekly catered lunches at our office a delicious perk to fuel your work. Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans. ?Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc. Employee Assistance Program. We offer up to 8 free mental health sessions. We offer gym discounts to help you stay fit and healthy! We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way. Employee Referral Program! We reward employees helping us find top talent! An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive. Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.) Sit for prolonged periods of time Utilize wrist and hands for a prolonged period of time Stand for short periods Speaking and conversing with others Lift up to 25lbs without assistance up to chest height Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here. Create a Job Alert Interested in building your career at Auctane ? Get future opportunities sent straight to your email. Apply for this job • indicates a required field First Name • Last Name • Preferred First Name Email • Phone • Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select... Degree Select... Website LinkedIn Profile Please provide your Primary Home Address. • Please provide your Primary Home Address. What is your desired hourly pay rate? Select... Have you ever worked for our company in the past? • Select... Do you have any relatives employed at the company? • Select... If applicable, please list the Full Name of the relative who works for the company. (We are not asking for relationship type.) Do you have legal authorization to work in the United States? • Select... Will you now or in the future require work visa sponsorship (e.g.H-1B, TN, E-3, F-1 Stem Eligible) for employment? • Select... Do you live in the Austin area or are you open to relocation to the Austin area? • Select... Are you open to a hybrid work arrangement, which would require you to be in the office 3 days per week (Tuesdays, Wednesdays, and Thursdays)? • Select... I am a California resident and acknowledge the CPRA notice. I am not a California Resident. For California Residents; please read the following notice in its entirety. Find the CPRA Notice here. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Auctane s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr