Customer Data and Insights Manager / Contract / Remote

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Motion Recruitment Partners LLC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Customer Data and Insights Manager / Contract / Remote Austin, TX 100% Remote Contract $53.35/hr - $55.13/hr Leader in their industry, our exciting global SaaS construction platform client seeks a contract Customer Data and Insights Manager. This is a fully remote role. Strategically design, architect, and govern the VoC Data Mart, simplifying complex data integrations and future-proofing our infrastructure for corporate data strategies. Contract Duration: 6-Months Required Skills & Experience • Bachelor’s Degree • Demonstrated experience with relational databases and the complexities of establishing data relationships between disparate systems; SQL proficiency required • Keen eye for accuracy and detail in managing data architecture • Experience with data visualization tools, Tableau experience • Significant knowledge in ETL processes, ability to create and manage your own ETL processes • Experience with systems integrations fundamentals • Demonstrated data architecture experience in a B2B environment, preferred • Experience with DBT processes - ability and willingness to be the expert on the team • Qualtrics experience preferred, willingness and ability to learn Qualtrics required • Independent and curious in nature with a clear ability to recognize where your knowledge limitations are and when you need to seek guidance • Belief in ownership of your role and take initiative to find opportunities, develop plans that inspire others, and ensure execution through measured results • Thrive in an environment that encourages openness • Experience with Python and Databricks What You Will Be Doing Daily Responsibilities • Apply advanced analytical judgment and deep domain expertise to uncover nuanced, non-obvious insights from disparate datasets, transcending automated correlations to drive strategic decisions. • Drive the strategic vision and evolution of our VoC data integration framework, designing resilient, scalable infrastructure that anticipates future needs and technological shifts. • Curate and interpret Quarterly VoC reporting to tell compelling, human-centric stories, synthesizing complex data into clear narratives that reveal nuanced wins, challenges, and opportunities beyond raw data. • Partner proactively with stakeholders to deeply understand operational needs, then architect bespoke data pipelines to precisely capture critical data events and address business challenges. • Establish proactive, adaptive methodologies for data pipeline management, anticipating and strategically responding to upstream data shifts for long-term stability and integrity. • Collaborate to co-create impactful and ethically sound data visualizations, ensuring compelling stories while upholding high standards for confidentiality, ethical representation, and analytical rigor. • Champion innovative AI applications to enhance customer storytelling with profound understanding and empathy, exploring new frontiers in AI-driven insights while ensuring a human-centered CX approach. You Will Receive The Following Benefits • Medical Insurance - Four medical plans to choose from for you and your family • Dental & Orthodontia Benefits • Vision Benefits • Health Savings Account (HSA) • Health and Dependent Care Flexible Spending Accounts • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance • Hospital Indemnity Insurance • 401(k) including match with pre and post-tax options • Paid Sick Time Leave • Legal and Identity Protection Plans • Pre-tax Commuter Benefit • 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. Posted by: Valerie Harrison Specialization • Marketing / Advertising If you have questions about this posting, please contact support@lensa.com