Data Intelligence Delivery Analyst (DI DA) This is a remote, contract position. Overview: The Data Intelligence Delivery Analyst (DI DA) plays a critical role in ensuring the technical success of large and complex customer deliveries involving object-based storage, data intelligence, and professional services. This hands-on role bridges planning, coordination, delivery, and ongoing support by working closely with project managers, consultants, and customers to deliver high-quality solutions. Key Responsibilities: Customer Delivery & Engagement • Serve as the primary technical resource on professional services engagements. • Coordinate with Project Managers to maintain project plans and communicate status to stakeholders. • Ensure successful project delivery by executing technical tasks, driving issue resolution, and managing escalations. • Review and execute project documentation, including definition documents and delivery checklists. • Produce and maintain customer-facing solution documentation. • Build trust with internal teams (Engagement Managers, Solution Consultants, and Sales teams) and clients. • Exceed customer expectations for service quality, timeliness, and professionalism. Service Innovation & Enablement • Self-train on new service offerings and technologies to stay current with evolving delivery capabilities. • Serve as a pioneer in delivering newly developed services and act as a mentor to peer Data Analysts. • Share knowledge and delivery experience to help upskill the broader team. Technical Responsibilities • Provide system administration and support for Hitachi Content Platform (HCP) and Hitachi Content Intelligence (HCI). • Deliver and support enterprise object storage solutions and data migration services. • Troubleshoot and test using various protocols and tools including TCP/IP, RSS, SMTP, ODBC/SQL, HTTP/REST, XML, and JSON. • Assist technical support in issue resolution and escalation management. • Communicate technical concepts effectively to both technical and non-technical audiences. Required Skills & Qualifications: Technical Expertise • 10+ years of experience in enterprise-level, data-driven environments. Strong knowledge of: • Object-based storage systems (HCP, S3, Centera) • Data transfer protocols (API, NFS, CIFS, REST, SOAP, HTML) • Service-oriented and microservices architecture • Distributed application design (e.g., multi-tenant systems, clusters) • Data analytics and engineering orchestration tools • Hands-on experience with: • Hitachi Content Platform (HCP) and Hitachi Content Intelligence (HCI) – strong plus • Java runtime environment and RESTful APIs • Linux systems administration and shell scripting (Bash, PowerShell, grep) • Open-source tools like Docker, Spark, PostgreSQL, Elasticsearch, Solr • XML and JSON formatting/parsing • Integration with enterprise platforms (e.g., SharePoint, Exchange, FileShares) Professional Skills • Exceptional verbal and written communication skills • Strong technical documentation and presentation capabilities • Ability to quickly translate business needs into technical requirements • Proficient with Microsoft Office suite for documentation and communication Preferred Certifications (Optional but Beneficial): • Hitachi Vantara certifications • AWS Certified Solutions Architect or equivalent • Linux+/RHCE or similar system admin certifications • Certifications in object storage or data analytics tools