Digital Business Analyst

Position: Functional Business Analyst III Location: Chicago, Illinois Duration: Contract Job ID: 173248 Job Overview: The Senior Business Analyst III will be a key member of a focused product team, performing business analysis tasks to support the development of customer-facing digital products. This role requires excellent communication and analytical skills to collaborate effectively with business users, technology teams, and leadership in an Agile environment. The position involves creating detailed user stories, managing story backlogs, and contributing to the overall product strategy. Responsibilities: • Create scope/high-level requirements and detailed user stories for development and QA teams. • Manage story backlogs to ensure readiness for upcoming sprints. • Facilitate Agile rituals such as inception, iteration, story kickoffs, and estimation sessions. • Develop clear, concise, and actionable acceptance criteria. • Collaborate with UX analysts to ensure prototypes align with story intent. • Work with development and QA teams to define story boundaries. • Analyze data to ensure features align with product goals and deliver business value. • Contribute to strategy and scope definition, working with stakeholders to understand objectives. • Identify opportunities for improvement across product, process, and team. • Mentor other Business Analysts to build organizational skills. Qualifications: • 3-4 years of eCommerce experience required. • 1-2 years of Agile/Scrum experience required. • Undergraduate degree preferred. • Strong problem-solving, listening, written and verbal communication, and decision-making skills. • Basic understanding of Agile concepts such as user stories, sprints, and acceptance criteria. Top Skills: • User Story Creation and UX Collaboration: Experience writing detailed user stories and working closely with UX teams. • Strategic Vision and Prioritization: Ability to align product development with business goals and prioritize effectively. • Strong Organizational Skills: Capability to manage multiple moving parts and track updates in a complex project environment. • Proactive Communication: Clear and timely communication with stakeholders, anticipating needs and issues. • Critical Thinking and Attention to Detail. Nice to Have Skills/Certifications: • Business Analysis: Skills in analyzing market trends, customer needs, and competitor research. • Data Analysis and Decision Making: Ability to interpret data for informed product decisions and post-launch measurement plans. • Project Management Certifications such as PMP or Lean Six Sigma. Work Schedule: • Preferred Hours: 9-5, must be online during collaboration hours. • Work Locations: Willis Tower. • Hybrid Schedule: Tuesday through Thursday. Interview Process: • Conducted via video. • One interview anticipated. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: • Pay any fee to be considered for, submitted to, or selected for any opportunity. • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $52 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com