Dynamics 365 CRM & Power Platform Admin

FedTec is seeking Dynamics 365 CRM & Power Platform Admin Location: Austin Texas Job Overview: Fedtec is seeking an experienced Power Platform Administrator who meets the qualifications of a Product Support Analyst 3 within the Technical Services, Help Desk, and Operations category. This role focuses on the administration, governance, and optimization of the Microsoft Power Platform ecosystem, with an emphasis on Dynamics 365 CRM, Power Platform CoE Toolkit, AI tools, and Microsoft 365 Copilot. The successful candidate will support mission-critical systems through configuration, customization, and integration of Power Platform solutions, including Canvas apps, Power BI dashboards, and Co-Pilot Studio automation. Additionally, the role includes oversight of AI functionality and Microsoft 365 Copilot governance to ensure secure and effective use across the organization. Responsibilities: · Administer and support Dynamics 365 CRM, including configuration, customization, and integration with Power Platform. · Develop and maintain Power Platform Canvas apps to meet business needs. · Document processes and ensure consistent workflows across CRM and Power Platform solutions. · Govern and support Microsoft 365 Copilot usage, including user enablement, policy compliance, and performance monitoring. · Administer AI capabilities within Power Platform and M365, ensuring responsible use and alignment with business goals. · Provide expertise in Co-Pilot Studio to streamline development and automation processes. · Collaborate with stakeholders to identify opportunities for AI-driven improvements in workflows and reporting. Required Skills & Education: Hands-on experience with customizing entities, workflows, and integrating D365 CRM with Power Platform tools Experience with troubleshooting technical issues, analyzing logs and debugging software applications. Strong understanding of data visualization principles, data modeling using Power-BI Familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features Familiarity with Microsoft Azure Services, particularly Azure Active Directory About FedTec: FedTec is a Woman-Owned Small Business headquartered in Reston, VA, with additional locations in over 40 states. We are a dedicated team of visionary individuals committed to innovative technology and forward-focused methods. Our mission is to modernize and redefine the future of public sector agencies and the people they serve, through innovative technology-powered solutions and exceptional operational support. We provide world-class digital consulting, infrastructure, and cyber security services. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. When you join FedTec, you become part of a family. We prioritize your safety, health, and happiness through our FedTec Total Well-Being program, which includes: Health & Wellness: Medical, dental, and vision plans with Telehealth virtual care and resources for physical and mental well-being. Time to Recharge: Generous paid time off to relax and rejuvenate. Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage. Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services. Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth. Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support. Visit https://fedtec.com/ to learn more about who we are and where you can make an impact! Job Types: Full-time, Contract Pay: $60.00 - $80.00 per hour Expected hours: 40 per week Work Location: Remote