Operations Strategy Analyst

Primary Services is excited to announce the role of Operations Strategy Analyst for a leading company in the energy industry. This is an excellent opportunity to join a fast-paced and dynamic work environment, where you’ll have the chance to enhance operational excellence and drive process improvements across the organization. This role offers exposure to cross-functional teams and senior leadership, all while working in a hybrid environment with competitive compensation and growth opportunities. Join a top-tier company where you will be crucial in improving business processes, driving efficiency, and optimizing operational performance. Your expertise in data analysis, problem-solving, and process management will directly contribute to the company’s ongoing success in the energy sector. Responsibilities • Identify, document, and assist in developing processes and gaps across departments. • Perform daily processing tasks and minimize exceptions to ensure smooth operations. • Use root cause analysis to solve errors, exceptions, and process gaps. • Interpret complex data and clearly communicate findings to stakeholders and third parties. • Ensure business requirements, regulations, and compliance standards are met in daily tasks and exception handling. • Design and maintain a robust quality control process for daily tasks and exceptions. • Provide user support for applications, projects, and processes. • Generate routine and ad hoc reports, using data to drive performance and results. • Prioritize and coordinate tasks effectively based on competing deadlines and business needs. • Communicate tasks' upstream and downstream impact, making connections across teams. • Take a proactive approach to research and analyze complex business issues, providing timely, accurate solutions. • Conduct cost-benefit and efficiency analysis to improve processes continuously. • Investigate remittance exceptions and ensure accurate posting to appropriate accounts. • Work with vendors to address incentive fulfillment issues and other concerns. • Review daily reports, identify anomalies, and take action accordingly. Qualifications • High School Diploma or GED equivalent required. Bachelor’s degree preferred, or relevant experience. • At least 2 years of experience in an operations or analytical role. • Strong passion for analytics with a focus on driving business performance. • Advanced proficiency in Microsoft Excel. • SQL experience is a plus. • Experience with data visualization tools like Power BI or Spotfire is a plus. • Ability to handle multiple projects simultaneously and collaborate with stakeholders. • Excellent written, verbal, and interpersonal communication skills. • Strong problem-solving abilities and attention to detail. • Ability to perform under pressure and meet tight deadlines. • Capable of adapting to rapidly changing environments and priorities. Want to be notified of similar positions? Visit www.primaryservices.com/signup/ to sign up or have notification delivered straight to your inbox!