Productivity Analyst

Role: Productivity Analyst Location: Remote US but PST is preferred Duration: 3 Months contract (possible extensions) About the role: We are seeking a Developer Productivity Analyst to join our Engineering team on a contract basis. In this role, you will establish and execute a comprehensive developer productivity measurement and improvement program, working directly with our engineering teams to identify pain points, optimize workflows, and enhance the overall developer experience at Client. You'll be instrumental in building systematic approaches to understand how our engineers work, what slows them down, and how we can create more efficient and enjoyable development processes. This role offers a unique opportunity to directly impact the productivity and satisfaction of our world-class engineering teams who are building cutting-edge AI systems. Responsibilities: Design and implement a structured developer shadowing program to observe real-world development workflows and identify friction points and bottlenecks in our engineering processes Create and deploy targeted surveys to gather quantitative and qualitative feedback from engineering teams, including lightweight issue reporting systems and comprehensive developer experience assessments Analyze collected data to identify, categorize, and prioritize developer productivity issues based on frequency, impact, and feasibility of resolution Establish systematic feedback loops to ensure identified issues are properly tracked, addressed, and communicated back to engineering teams Develop metrics and dashboards to track developer productivity trends over time, incorporating industry best practices from DORA metrics, SPACE framework, and toil measurement approaches Produce regular analysis reports with prioritized recommendations for improving developer experience Partner with engineering leadership to implement sustainable processes for ongoing developer experience optimization You may be a good fit if you: Have 5+ years of experience in developer productivity, engineering operations, or similar roles focused on improving engineering team effectiveness Have a strong understanding of software development workflows, tooling, and common engineering pain points Are skilled at designing and conducting both quantitative and qualitative research, including surveys, interviews, and observational studies Have experience with data analysis and visualization tools to extract insights from productivity metrics Possess excellent communication skills and can translate technical findings into actionable recommendations for diverse stakeholders Are comfortable working directly with engineers at all levels, from individual contributors to senior leadership Have a systematic approach to problem-solving and can design scalable processes for ongoing measurement and improvement Thrive in fast-paced environments and can adapt quickly to changing priorities Strong candidates also have: Experience with developer productivity frameworks such as DORA metrics, SPACE, or DevEx Background in user experience research or human-computer interaction Familiarity with engineering tools and infrastructure commonly used in AI/ML development environments Experience building dashboards and measurement systems using tools like Tableau, Looker, or similar platforms Previous work in high-growth technology companies or research-focused organizations Knowledge of software engineering best practices and development lifecycle optimization Job Type: Contract Pay: $170.00 - $180.00 per hour Work Location: Remote