Reporting Analyst

Job Title: Reporting Analyst Location: New York City (hybrid – 3 days a week onsite) Contract About The Company Globally recognized company on the cutting edge of innovation and analytics. The team values collaboration, innovation, and continuous improvement, making this a great place to work for professionals who thrive in fast-paced, analytical environments. Job Summary We are looking for a Reporting Analyst to join our team. The ideal candidate will be a highly skilled professional with 5-10 years of experience in data analysis, business intelligence, and reporting, with strong expertise in Jira, JQL, and capacity planning. This role will involve developing advanced reporting solutions, analyzing complex datasets, and supporting operational efficiency across the organization. Key Responsibilities • Report and Dashboard Development: Develop advanced JQL queries to extract and analyze Jira data for sprint tracking, velocity, throughput, and team performance. Build and maintain Jira dashboards that support capacity planning, resource allocation, and delivery forecasting while collaborating with stakeholders to translate reporting needs into clear, visual, and insightful reports. • Data Integration and Modeling: Collaborate with data engineering teams to integrate Jira and other business data sources into centralized reporting systems. Build and maintain robust data models that support scalable reporting and analytics, creating automated workflows and pipelines to streamline data updates and reduce manual effort. • Data Analysis: Analyze large, complex datasets to identify trends, patterns, and opportunities for operational improvements. Perform ad hoc analysis and deliver actionable recommendations to business leaders while translating complex data into clear, compelling narratives for both technical and non-technical audiences. • Stakeholder Engagement and Support: Work closely with business users to gather reporting requirements, understand business goals, and deliver tailored solutions. Provide training and support to users on interpreting dashboards and using Jira data effectively, while assisting stakeholders in understanding data and troubleshooting issues. • Performance and Optimization: Monitor and optimize the performance of Jira reports and dashboards. Optimize queries and data models to improve report performance as data scales, and identify opportunities to streamline data sources and automate processes to reduce manual intervention. Requirements • Education: Bachelor's degree in relevant field or equivalent experience • Experience: 5 years of experience in data analysis, reporting, and business intelligence • Skills: • Expert-level proficiency in JQL and Jira dashboard configuration (MUST HAVE) • Strong experience with Agile environment and best practices (MUST HAVE) • Advanced data analysis capabilities with ability to build solutions from scratch (MUST HAVE) • Strong SQL skills (MySQL, PostgreSQL, Redshift preferred) • Strong ability to analyze large datasets and create meaningful, visually appealing reports and dashboards • Excellent problem-solving and critical thinking abilities • Strong business acumen and ability to translate business needs into data-driven insights • Excellent interpersonal and communication skills for working with technical and non-technical stakeholders • Other: High level of accuracy and attention to detail in report creation and data interpretation Preferred Qualifications • Experience with Tableau and Power BI for data visualization • Familiarity with cloud-based data platforms (AWS, Google Cloud, Snowflake) • Experience with data warehousing and ETL processes • Knowledge of Python, R, or other statistical programming languages • Familiarity with Agile or Scrum methodologies • Deep experience with advanced Jira configurations and customizations