Senior Data Analyst

Job Title: Data Analyst Location: Atlanta, GA || Cincinnati, OH (Hybrid 2-3 days a week) Duration: 12+ Months Job Description: The Digital Workplace Data Analyst will serve as a critical bridge between technology teams, business stakeholders, and end-users, ensuring effective delivery of communications, reporting, and process improvements. Key responsibilities include: 1. Data Analysis & Reporting • Design, develop, and maintain dashboards, reports, and data visualizations to provide actionable insights to leadership and customers. • Write and optimize SQL queries to extract, transform, and analyze data from multiple sources. • Automate recurring reporting processes using Python scripts and integrations with enterprise systems. • Monitor data quality and ensure accuracy, completeness, and consistency across platforms. 1. Communications & Audience Management • Collaborate with internal stakeholders to define audience segmentation and requirements for targeted communications. • Develop, test, and deliver automated messaging campaigns across Microsoft Teams, email, and other digital workplace tools. • Build and customize dynamic content leveraging HTML, JSON adaptive cards, and REST APIs for personalized end-user experiences. • Track engagement metrics and provide insights on communication effectiveness. 1. Process Improvement & Automation • Identify opportunities to streamline workflows and automate repetitive communication or reporting tasks. • Integrate tools and systems via REST APIs to ensure smooth and consistent delivery of content and data. • Support the continuous improvement of digital workplace processes to enhance efficiency and user experience. 1. Stakeholder & Feedback Management • Partner with cross-functional teams, including IT, operations, and business leaders, to align communications with organizational goals. • Gather and analyze feedback from stakeholders and end-users to refine communications strategy and reporting outputs. • Ensure the timely resolution of issues impacting communication delivery or data accuracy. 1. Innovation & Best Practices • Stay up to date with emerging digital workplace tools, analytics practices, and automation technologies. • Drive adoption of new solutions (e.g., Microsoft Teams adaptive cards, intelligent automation) to enhance collaboration and engagement. • Share best practices for data-driven communication and reporting across the organization.