System/Business Analyst

Job Title: CES Request ID: 5625-1 - System/Business Analyst with PeopleSoft and ServiceNow Duration: 6 months Location: Remote Role Overview The position is for a System / Business Analyst with experience in PeopleSoft and ServiceNow. The analyst will support procurement and financial analysis tasks, focusing on timely renewal of licensing, support, and maintenance contracts—primarily for the MTA IT Cyber Security Division, but also for other divisions as needed. The role involves providing procurement, budget, and financial information related to Cyber Division operations. Key Responsibilitie sProcurement Suppor • tEntering requisitions into PeopleSoft, including justification comments and ensuring sufficient budget exists prior to submission • .Tracking active IT contracts and ensuring renewals are processed without service interruptions • .Collaborating with IT and MTA HQ Procurement staff to resolve issues and advise project teams • .Ensuring compliance with procurement, budget, and HR policies .Budget Suppor • tTracking planned and actual expenses; supporting annual accrual processes • .Working with Budget Managers to resolve variances • .Providing timely budget, procurement, and spend information • .Performing basic financial analysis and reporting .Human Resources Suppor • tTracking and supporting consultant/professional services engagements in Beeline Vendor Management System • .Entering PeopleSoft requisitions to fund consultant contracts/POs • .Assisting with onboarding new consultants and professional services resources . Required Qualificati • onsBachelor’s degree in Business Administration, Finance, Public Administration, or equivalent, or 1–3 years of relevant experien • ce.Familiarity with PeopleSoft Procurement & Financial Modules, ServiceNow Asset/Contract Management, and Beeline Vendor Management Syst • em.Basic knowledge of IT hardware, software, and equipme • nt.Strong MS Office skills or comparable applications; ability to learn new software quick • ly.Ability to perform high-volume work accurately and independent ly. Preferred / Nice-to- HaveTechnical & Hard Sk • illsAdvanced Excel & Data Analytics: Mastery of XLOOKUP, Pivot Tables, and Power Query; foundational SQL or Python for data extraction is a strong p • lus.Data Visualization & BI: Experience building and maintaining interactive dashboards in Power BI, Tableau, or Looker to track infrastructure sp • end.IT Financial Management (ITFM): Foundational understanding of CapEx/OpEx treatment, variable cloud billing models (AWS, Azure, or GCP), and SaaS license track • ing.Budgeting & Variance Analysis: Ability to manage rolling financial models, track actual spend against projections, and isolate cost varian ces.Soft & Interpersonal Sk • illsData Storytelling: Ability to translate complex, transactional tech billing data into clear, actionable financial insights for non-finance IT manag • ers.Cross-Functional Collaboration: Comfortable acting as a diplomatic bridge between engineering teams and traditional corporate finance departme • nts.Meticulous Attention to Detail: A sharp eye for identifying billing anomalies, cost leaks, or double-billing within massive vendor invoi • ces.Agility & Adaptability: Highly resilient and quick to pivot when navigating shifting project scopes, budget reforecasts, or sudden vendor pricing chan ges.