Estimated Length of Assignment: 08/04/2025 to 01/31/2026. The dates provided are only an estimate and not a guarantee. Est. Pay Range: $32.00/hr. to $34.00/hr. Work Type: Remote Position Summary: • The Sr. Analyst – DSCSA Product Flow will be primarily responsible for DSCSA activities requiring a high degree of internal-facing interactions, resolving DSCSA data errors, and ensuring efficient product flow of prescription pharmacy product. • The Sr. Analyst will have the responsibility of managing a queue and processing DSCSA-related data errors, which prevent the compliant product flow of drugs held in quarantine locations at Distribution Centers and pharmacies. • The Sr. Analyst’s activities will support 10 distinct business units across Retail, PBM, Omnicare, Minute Clinic, and Oak Street Health. • The Sr. Analyst will play a key role in maintaining the formal documentation of key processes. • The Sr. Analyst will join forces with the field teams and leadership; vendors of prescription pharmacy products; and the vendor for the web-based application with which the exceptions queue and processing activities will take place. Duties: • Monitor and manage serialization exceptions using Trace Link SCWM platform, ensuring timely investigation and resolution; Troubleshoot traceability and verification issues, escalating to trading partners. • Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with policies and regulatory standards • Act as a liaison between internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions • Assist in training teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices • Support the development of systems and processes needed for on-going exceptions management. • Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates. Required Qualifications: • Strong verbal and written communication skills with the ability to present finding and influence key stakeholders. • Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines. • Proven experience leading cross functional collaboration and building consensus across enterprise. • Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements. • Highly detailed oriented with strong focus on accuracy and completeness. • Demonstrated ability to manage complex projects and competing priorities under tight deadlines. • Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments. • Familiarity with DSCSA requirements, serialization, and traceability compliance across all business units (distribution center, PBM, retail tec.) settings. • Knowledge of typical pharmacy and warehouse product flow and work force. • Hands-on experience with Trace Link or similar DSCSA compliance platform. • Proven track record managing queues and driving process improvement across large organizations. • Ability to influence outcomes, mediate conflicts, and guide teams to resolution in high stake regulatory environment. • Advanced proficiency in Microsoft Excel and PowerPoint Preferred Qualifications: • 3+ years’ experience in supply chain, analysis, retail, or healthcare • BA/BS in Information Systems, Supply Chain Management, or equivalent • Broad Supply Chain and/or Store Operations experience • Prior experience with Tableau or BI tools • Highly motivated and a natural problem solver • Prior database experience preferably utilizing SQL. • Experience in developing analytical tools, templates, financial/statistical models, or process flows. Education: • Associates Degree Required • Bachelor's degree preferred Employee Benefits: At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: • Four options of medical Insurance • Dental and Vision Insurance • 401k Contributions • Critical Illness Insurance • Voluntary Permanent Life Insurance • Accident Insurance • Other Employee Perks LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.