Primary Job Title: Business Analyst Location: Augusta, ME (Remote) Date Posted: 7/25/25 Employment Type: Contract Job Description: Our client is seeking a detail-oriented and highly organized Business Analyst to join the project team. The Project Management Office (PMO) is seeking individuals to serve as resources to be assigned across departments based on organizational need. You will report directly to the PMO and will primarily support the documentation and development of Standard Operating Procedures (SOPs) for various business processes. This role requires strong analytical skills, excellent writing abilities, and the ability to collaborate with stakeholders across departments to ensure the accuracy, clarity, and usability of documented procedures. As a key contributor to the Workday implementation, it is imperative that you uphold high-quality standards and lead by example. Key Responsibilities: • Work with subject matter experts (SMEs) to analyze, document, and formalize business processes into SOPs • Develop process maps, workflows, and narratives to capture end-to-end procedures • Conduct interviews, workshops, and document reviews to gather requirements and validate process steps • Ensure SOPs align with policy, compliance, and operational needs and meet formatting standards • Maintain version control and manage updates or revisions • Translate technical or complex information into reader-friendly, step-by-step documentation for non-technical users • Collaborate with QA, operations, and project teams to validate and implement SOPs • Assist in creating supporting materials such as training guides, checklists, job aids, and FAQs Qualifications: Required Skills & Experience: • Workday experience • Bachelor’s degree in Business Administration, Communications, Information Systems, or a related field • 3+ years of experience as a Business Analyst, Technical Writer, or Documentation Specialist, preferably in a government, healthcare, or enterprise environment • Proven experience developing and maintaining SOPs, process documentation, or procedural manuals • Strong understanding of business process analysis, workflow modeling, and requirements gathering • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) • Familiarity with documentation repositories such as SharePoint and Confluence • Excellent written and verbal communication skills with attention to detail and clarity • Strong organizational skills and ability to manage multiple SOPs and deadlines across stakeholders • Ability to work independently and collaboratively with cross-functional teams • Experience working in Local, State, and/or Federal government environments Benefits: • Medical, Vision, and Dental Insurance Plans • 401k Retirement Fund About the Company: An Augusta, ME-based organization with 12,000+ employees and $12 billion in sales, providing services in justice, transportation, education, economic development, business regulation, and cultural enrichment. Rated a four-star employer on Glassdoor and Indeed. About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies in banking, insurance, financial services, and technology, as well as leading firms in life sciences, biotech, utility, and retail across the US and Canada. We look forward to helping you land your next great career opportunity! 25-23948:  #gttjobs