Job Title: Business Analyst III (EDI) Location: Fremont, CA Duration: 12 Months (Potential to Extend) Pay Range : $50/hr. – 60/Hr. on W2 (without any benefits) Reason for Opening: New Headcount Prior experience working at big tech companies in a similar capacity. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ About the Role: • IT Supply Chain team is seeking a Business Analyst III with specialized experience in Electronic Data Interchange (EDI) and tooling/process operations to join our team in Fremont, CA. • This role supports internal IT needs through the development and maintenance of scalable, integrated systems and supply chain tools. • You will play a critical role in supporting EDI onboarding, vendor coordination, issue resolution, and continuous process improvement. • \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Responsibilities: • EDI Operations Support • Lead onboarding of new vendors onto internal EDI platform. • Manage migration of vendors from the legacy EDI system to the new platform. • Serve as the primary contact for daily vendor communications, Q&A, and troubleshooting. • Monitor EDI dashboards, add incident tags, extract reports, and flag risks proactively. • Identify recurring EDI issues and conduct root cause analysis with clear documentation. • Create and maintain EDI tooling manuals (workflows, tagging protocols, setup, and troubleshooting). • Update vendor profiles and system master data; support configuration change approvals. • Provide Tier 1 on-call support for tooling issue triage and escalate Tier 2+ issues as needed. Tooling & Process Improvement: • Identify process improvement opportunities via value stream mapping. • Track enhancement request status and support debugging/UAT activities. • Document workflows, SOPs, training guides, and update team wiki pages. • Assist with global process/tooling rollouts and user onboarding. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Minimum Qualifications: • 5+ years of experience in Supply Chain, with a focus on EDI support and operations. • Hands-on experience with EDI transaction sets: 850, 855, 856, 860, 810. • Experience with system/tooling implementation and user acceptance testing (UAT). • Strong data analysis and reporting skills using dashboards. • Proficiency in process documentation: workflows, SOPs, training materials. • Strong problem-solving abilities and stakeholder/vendor communication skills. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Preferred Qualifications • Experience with EDI Signal onboarding and maintenance. • Familiarity with LucidChart, Visio, G- Sheet/Slides for process visualization. • Experience with vendor management and cross-functional collaboration. • Exposure to global process/tool rollouts in a large enterprise setting. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Day-to-Day Activities Onboard and manage vendors through EDI lifecycle. Analyze EDI platform data and tooling performance. Troubleshoot technical issues and provide initial triage and documentation. Create manuals and maintain tooling and training documentation. Partner with team leads for configuration updates and issue resolutions. Support ongoing tooling implementation and enhancement requests. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Current Projects Implementation of New EDI Tool – Integrating vendors through internal portal. Enhancement Requests & Bug Fixing – Improving platform performance and reliability. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Evaluation Metrics: Successful onboarding of two key vendors onto the new EDI platform. Development and rollout of a scalable, repeatable onboarding process. Effective vendor and stakeholder coordination throughout all phases. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Team & Culture: You will be part of a fast-paced, results-driven IT Supply Chain team focused on improving operational excellence. Collaboration, initiative, and attention to detail are essential. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Interview Process: Two rounds Each interview is 45 minutes Focus on technical EDI knowledge, problem-solving, and stakeholder communication Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.