Business Analyst

SUMMARY: We are seeking a highly experienced Senior Business Analyst with a proven track record in government consulting and Child Welfare Information Systems client. The resource will play a critical role in supporting the client in modernizing their legacy Social Services Management Information System client to a federally compliant client solution. This role requires someone who can operate seamlessly within public sector IT environments, manage stakeholder alignment across multiple agencies, and deliver high-quality business analysis artifacts in a hybrid agile project framework. Roles and Responsibilities • Lead business analysis efforts across the department project lifecycle, including planning, requirements elicitation, documentation, validation, and stakeholder alignment. • Develop, refine, and manage user stories within Azure DevOps, ensuring compliance with client standards. • Conduct workshops, interviews, and requirement-gathering sessions with multi-level stakeholders across State IT, program staff, and third-party vendors. • Model business processes and solution needs using BA best practices, creating systematic and consistent requirement specifications. • Ensure federal (ACF), state, and agency-level compliance in all BA outputs. • Develop and update key BA deliverables: • Business Analysis Plans • Project User Stories • Journey Maps / Use Cases • Requirements Traceability Matrices • Partner with project managers and technical teams to ensure deliverables are completed on time, within scope, and within budget. • Serve as a mediator between business/program and technical teams, ensuring clarity of vision and actionable requirements. • Contribute proactively to the continuous improvement of business analysis processes within the State’s Enterprise PMO. Requirements • 10+ years of hands-on Business Analysis experience. • Demonstrated experience with IT projects, particularly in Child Welfare Systems, CCWIS, or SACWIS modernization initiatives. • Strong expertise in: • Requirements gathering & documentation • User Story development & backlog management (Azure DevOps preferred) • System replacement / modernization projects • Proven ability to translate business needs into actionable technical requirements. • Strong understanding of project management principles (Agile, Hybrid, or Waterfall). • Exceptional written and verbal communication skills with ability to interface with senior state officials, program staff, and vendor teams. Preferred Qualifications: • Hands-on experience in CCWIS implementations for other states. • IIBA Certification (CCBA, CBAP) strongly preferred. • Familiarity with federal CCWIS compliance guidelines (ACF). • Experience in facilitating large cross-functional workshops and stakeholder negotiations.