Data Engineer

Job title: Data Engineer Location: 75023, Plano, Texas, United States Description: • Perform system level log captures/analysis of several Network elements in the 4G/5G Network architecture to identify root causes of product and key performance issues. • Document and maintain the troubleshooting steps including updating technical documentation for primary areas of responsibility • Identify automation opportunities & implement scripts for log analysis, for discussions with external customers/internal customers • Strong on customer support as well as data analysis of logs, etc. • Must be able to drive for issue resolution with other Engineering teams • Initial analysis of Network KPI degradation to quantify and qualify the issue • Be able to proactively perform Ad-hoc/periodic parameter audit, issue signature audit and SW/FW audit • Ensure the latest ticket status ticket status is provided to the customers • Software and patch upgrades on network element to support feature testing and issue resolution verification • Provide 24X7 support as needed for commercial Network outages and network performance issues. Also provide technical reviews and provide support to customers as needed Qualifications: • Bachelor’s Degree in Telecommunication or Network Engineering with at least 2 years of experience in Wireless Telecom environment. • Good knowledge of UNIX/LINUX operating systems • Good Scripting skills using but not limited to Python, Shell or Perl • Strong documentation skills, ability to communicate effectively, a major team player in a small but dynamic environment • Strong knowledge of MS office tools like Excel, power point and Word. • Good analytical skills to investigate and evaluate trending data for issue resolution • Good knowledge of 4G and 5G wireless network architecture concepts, RAN protocols and eNB interfaces S1-MME, S1-U is a plus • Good knowledge of trouble ticket and knowledge management systems • Willing to work during night to accommodate debugging involving offshore R&D teams